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A53
Classes: Organization Development: Customer Service

                   
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  • Enhance your organization's customer service skills
     

     
     
    • Please click on the course title to see the full course description.
     
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    Change Engagement: Proven Processes to Lead Employees through Transformational Change  091SM5008CH  Start 10/15/14
    Schedule : Weekly - Wed, Thu 8:30 AM - 4:30 PM; 2 sessions; starting 10/15/2014, ending 10/16/2014  Weekly - Wed, Thu &;Weekly - Wed, Thu  Tuition: $695.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Jessica Thomas 
    Coaching for Top Performance  0912SM0098  Start 10/24/14
    Schedule : Weekly - Fri 8:30 AM - 4:30 PM; starting 10/24/2014, ending 10/24/2014  Weekly - Fri &;Weekly - Fri  Tuition: $295.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Amy Shannon 
    Coaching for Top Performance  0912SM0098  Start 04/09/15
    Schedule : Weekly - Thu 8:30 AM - 4:30 PM; starting 4/9/2015, ending 4/9/2015  Weekly - Thu &;Weekly - Thu  Tuition: $295.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Amy Shannon 
    Each One Teach One: Engaging Employees in Experiential Learning  0931501ODOD015  Start 04/14/15
    Schedule : Weekly - Tue 8:30 AM - 4:30 PM; 2 sessions; starting 4/14/2015, ending 4/21/2015  Weekly - Tue &;Weekly - Tue  Tuition: $695.00  Location : Regional Academic Center Location : 
      Regional Academic Center.

     Instructor : Christine Zust 
    Enhancing Interpersonal Communication Skills  0901SMCS01  Start 09/30/14
    Schedule : Weekly - Tue 8:30 AM - 4:30 PM; starting 9/30/2014, ending 9/30/2014  Weekly - Tue &;Weekly - Tue  Tuition: $295.00  Location : Regional Academic Center Location : 
      Regional Academic Center.

     Instructor : Deborah Easton 
    Call 330-672-8698 to register
    Enhancing Interpersonal Communication Skills  0901SMCS01  Start 02/26/15
    Schedule : Weekly - Thu 8:30 AM - 4:30 PM; starting 2/26/2015, ending 2/26/2015  Weekly - Thu &;Weekly - Thu  Tuition: $295.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Deborah Easton 
    Exceptional Service for All Generations  09315ODGENS  Start 10/30/14
    Schedule : Weekly - Thu 8:30 AM - 12:30 PM; starting 10/30/2014, ending 10/30/2014  Weekly - Thu &;Weekly - Thu  Tuition: $195.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Deborah Easton 
    Exceptional Service for All Generations  09315ODGENS  Start 03/19/15
    Schedule : Weekly - Thu 8:30 AM - 4:30 PM; starting 3/19/2015, ending 3/19/2015  Weekly - Thu &;Weekly - Thu  Tuition: $195.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Deborah Easton 
    High-Impact Learning – Fundamentals for Designing the Adult Learning Experience  0931501ODOD018  Start 03/19/15
    Schedule : Weekly - Thu 8:30 AM - 4:30 PM; starting 3/19/2015, ending 3/19/2015  Weekly - Thu &;Weekly - Thu  Tuition: $295.00  Location : Regional Academic Center Location : 
      Regional Academic Center.

     Instructor : Ned Parks 
    How to Sell Change  09315SellChange  Start 11/05/14
    Schedule : Weekly - Wed 8:30 AM - 12:30 PM; starting 11/5/2014, ending 11/5/2014  Weekly - Wed &;Weekly - Wed  Tuition: $195.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Jessica Thomas 
    How to Sell Change  09315SellChange  Start 04/15/15
    Schedule : Weekly - Wed 8:30 AM - 12:30 PM; starting 4/15/2015, ending 4/15/2015  Weekly - Wed &;Weekly - Wed  Tuition: $195.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Jessica Thomas 
    Influencing Up  09315Influence  Start 12/04/14
    Schedule : Weekly - Thu 8:30 AM - 4:30 PM; starting 12/4/2014, ending 12/4/2014  Weekly - Thu &;Weekly - Thu  Tuition: $295.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Amy Shannon 
    Influencing Up  09315Influence  Start 05/15/15
    Schedule : Weekly - Fri 8:30 AM - 4:30 PM; starting 5/15/2015, ending 5/15/2015  Weekly - Fri &;Weekly - Fri  Tuition: $295.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Amy Shannon 
    Lean for Frontline Supervisors  09315CSILSSLEAN  Start 12/09/14
    Schedule : Weekly - Tue 8:30 AM - 4:30 PM; starting 12/9/2014, ending 12/9/2014  Weekly - Tue &;Weekly - Tue  Tuition: $295.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : John Potkalitsky 
    Motivating and Engaging Employees During Times of Change  09315MEED  Start 11/20/14
    Schedule : Weekly - Thu 8:30 AM - 12:30 PM; starting 11/20/2014, ending 11/20/2014  Weekly - Thu &;Weekly - Thu  Tuition: $195.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Scott Tackett 
    Motivating and Engaging Employees During Times of Change  09315MEED  Start 04/30/15
    Schedule : Weekly - Thu 8:30 AM - 12:30 PM; starting 4/30/2015, ending 4/30/2015  Weekly - Thu &;Weekly - Thu  Tuition: $195.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Scott Tackett 
    Perpetuating Excellence in Customer Service  0931501ODCS1  Start 10/14/14
    Schedule : Weekly - Tue 8:30 AM - 4:30 PM; starting 10/14/2014, ending 10/14/2014  Weekly - Tue &;Weekly - Tue  Tuition: $295.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Marvin Montgomery 
    Perpetuating Excellence in Customer Service  0931501ODCS1  Start 03/11/15
    Schedule : Weekly - Wed 8:30 AM - 4:30 PM; starting 3/11/2015, ending 3/11/2015  Weekly - Wed &;Weekly - Wed  Tuition: $295.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Marvin Montgomery 
    Presenting a Persuasive Business Case  09315PerBusCase  Start 11/05/14
    Schedule : Weekly - Wed 8:30 AM - 12:30 PM; 2 sessions; starting 11/5/2014, ending 11/12/2014  Weekly - Wed &;Weekly - Wed  Tuition: $495.00  Location : Twinsburg Hilton Garden Inn  Location : 
      Twinsburg Hilton Garden Inn.

     Instructor : Deborah Easton    Please read: *The eight hours of training includes eight ...More
    Presenting a Persuasive Business Case  09315PerBusCase  Start 03/11/15
    Schedule : Weekly - Wed 8:30 AM - 12:30 AM; starting 3/11/2015, ending 3/11/2015  Weekly - Wed &;Weekly - Wed  Tuition: $495.00  Location : Twinsburg Hilton Garden Inn  Location : 
      Twinsburg Hilton Garden Inn.

     Instructor : Deborah Easton    Please read: *The eight hours of training includes eight ...More
    Professional Customer Service Communication Skills  09315PCSCS  Start 11/19/14
    Schedule : Weekly - Wed 8:30 AM - 4:30 PM; starting 11/19/2014, ending 11/19/2014  Weekly - Wed &;Weekly - Wed  Tuition: $295.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Deborah Easton 
    Professional Customer Service Communication Skills  09315PCSCS  Start 04/16/15
    Schedule : Weekly - Thu 8:30 AM - 4:30 PM; starting 4/16/2015, ending 4/16/2015  Weekly - Thu &;Weekly - Thu  Tuition: $295.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Deborah Easton 
    Project Leadership  091ODPM0018  Start 05/13/15
    Schedule : Weekly - Wed 8:30 AM - 4:30 PM; starting 5/13/2015, ending 5/13/2015  Weekly - Wed &;Weekly - Wed  Tuition: $295.00  Location : Regional Academic Center  Location : 
      Regional Academic Center.

     Instructor : Robert Jewell 
    Supervision Essentials Online Training  09315SMSEOT  Start 03/03/15   More information online at: Webex Coming Soon!
    Schedule : Weekly -Sun, Mon, Tue, Wed, Thu, Fri, Sat 12:01 AM - 11:59 PM; 56 sessions; starting 3/3/2015, ending 4/27/2015  Weekly -Sun, Mon, Tue, Wed, Thu, Fri, Sat &;Weekly -Sun, Mon, Tue, Wed, Thu, Fri, Sat  Tuition: $695.00  Location : OnLine  Location : 
      OnLine.

     Instructor : Scott Tackett    Please read: Dates for this session are Tuesdays, March ...More
       
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