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Classes: Organization Development: Customer Service

             

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    Enhance your organization's customer service skills
     

     
     

     
     
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    Coaching for Top Performance  0912SM0098  Start 04/25/14
    Friday, 8:30 am - 4:30 pm; 1 session starting April 25, 2014, ending April 25, 2014  Fri  Tuition: $295.00  Location: Regional Academic Center   Instructor: Shannon  
    Each One Teach One: Engaging Workers in Experiential Learning  0931501ODOD015  Start 06/05/14
    Thursday, 8:30 am - 4:30 pm; 1 session starting June 5, 2014, ending June 5, 2014  Thu  Tuition: $295.00  Location: Regional Academic Center   Instructor: Zust  
    Effective Decision Making  051SM0006  Start 05/08/14
    Thursday, 8:30 am - 4:30 pm; 1 session starting May 8, 2014, ending May 8, 2014  Thu  Tuition: $295.00  Location: Regional Academic Center   Instructor: Jewell  
    Enhancing Interpersonal Communication Skills  0901SMCS01  Start 09/30/14
    Tuesday, 8:30 am - 4:30 pm; 1 session starting September 30, 2014, ending September 30, 2014  Tue  Tuition: $295.00  Location: Regional Academic Center   Instructor: Easton  
    Enhancing Interpersonal Communication Skills  0901SMCS01  Start 02/26/15
    Thursday, 8:30 am - 4:30 pm; 1 session starting February 26, 2015, ending February 26, 2015  Thu  Tuition: $295.00  Location: Regional Academic Center   Instructor: Easton  
    Exceptional Service for All Generations  09315ODGENS  Start 10/30/14
    Thursday, 8:30 am - 12:30 pm; 1 session starting October 30, 2014, ending October 30, 2014  Thu  Tuition: $165.00  Location: Regional Academic Center   Instructor: Easton  
    Exceptional Service for All Generations  09315ODGENS  Start 03/19/15
    Thursday, 8:30 am - 4:30 pm; 1 session starting March 19, 2015, ending March 19, 2015  Thu  Tuition: $165.00  Location: Regional Academic Center   Instructor: Easton  
    High-Impact Learning – Course Design and Development  0931501ODOD018  Start 05/09/14
    Friday 8:30 am - 4:30 pm; 2 sessions starting May 9, 2014, ending May 16, 2014  Fri  Tuition: $590.00  Location: Regional Academic Center   Instructor: Edmonds  
    Perpetuating Excellence in Customer Service  0931501ODCS1  Start 04/23/14
    Wednesday, 8:30 am - 4:30 pm; 1 session starting April 23, 2014, ending April 23, 2014  Wed  Tuition: $295.00  Location: Regional Academic Center   Instructor: Montgomery  
    Call 330-672-8698 to register
    Perpetuating Excellence in Customer Service  0931501ODCS1  Start 10/14/14
    Tuesday, 8:30 am - 4:30 pm; 1 session starting October 14, 2014, ending October 14, 2014  Tue  Tuition: $295.00  Location: Regional Academic Center   Instructor: Montgomery  
    Perpetuating Excellence in Customer Service  0931501ODCS1  Start 03/11/15
    Wednesday, 8:30 am - 4:30 pm; 1 session starting March 11, 2015, ending March 11, 2015  Wed  Tuition: $295.00  Location: Regional Academic Center   Instructor: Montgomery  
    Presenting a Persuasive Business Case  09315PerBusCase  Start 11/05/14
    Wednesday 8:30 am - 12:30 pm; 2 sessions starting November 5, 2014, ending November 12, 2014  Wed  Tuition: $495.00  Location: Twinsburg Hilton Garden Inn   Instructor: Easton     Please read: *The eight hours of training includes eight ...More
    Presenting a Persuasive Business Case  09315PerBusCase  Start 03/11/15
    Wednesday, 8:30 am - 12:30 am; 1 session starting March 11, 2015, ending March 11, 2015  Wed  Tuition: $495.00  Location: Twinsburg Hilton Garden Inn   Instructor: Easton     Please read: *The eight hours of training includes eight ...More
    Professional Customer Service Communication Skills  09315PCSCS  Start 11/19/14
    Wednesday, 8:30 am - 4:30 pm; 1 session starting November 19, 2014, ending November 19, 2014  Wed  Tuition: $295.00  Location: Regional Academic Center   Instructor: Easton  
    Professional Customer Service Communication Skills  09315PCSCS  Start 04/16/15
    Thursday, 8:30 am - 4:30 pm; 1 session starting April 16, 2015, ending April 16, 2015  Thu  Tuition: $295.00  Location: Regional Academic Center   Instructor: Easton  
    Project Leadership  091ODPM0018  Start 05/07/14
    Wednesday, 8:30 am - 4:30 pm; 1 session starting May 7, 2014, ending May 7, 2014  Wed  Tuition: $295.00  Location: Regional Academic Center   Instructor: Jewell  
    Project Leadership  091ODPM0018  Start 05/13/15
    Wednesday, 8:30 am - 4:30 pm; 1 session starting May 13, 2015, ending May 13, 2015  Wed  Tuition: $295.00  Location: Regional Academic Center   Instructor: Jewell  
    Segmentation  09315SEGMENTATION  Start 04/29/14
    Tuesday, 8:30 am - 4:30 pm; 1 session starting April 29, 2014, ending April 29, 2014  Tue  Tuition: $395.00  Location: Regional Academic Center   Instructor: Sullivan  
    Call 330-672-8698
    The Innovation Process and New Offering Generation  09315IPNOG  Start 05/06/14
    Tuesday, 8:30 am - 4:30 pm; 1 session starting May 6, 2014, ending May 6, 2014  Tue  Tuition: $395.00  Location: Regional Academic Center   Instructor: Roach  
       
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